Terms of service

These terms are the agreement between you and MapScraper for mapscraper.io, the MapScraper browser extension and the API (together, the "service"). You accept them when you tick the box on the sign-in page, and by using the service. If you use it for a company, you accept them for that company and confirm you may do so.

1. The service

MapScraper finds businesses that publish their details on map services, such as Google Maps and Bing Maps, and delivers them as a structured list: name, category, phone, email found on the business's own website, address, rating and related fields. Results depend on what businesses have published and on the third-party sources we read; we do not promise that any search returns a particular number of rows or that every value is current or correct.

2. Your account

• You can sign in with Google or with a one-time email link. One account belongs to one person; keep your sign-in methods and API keys to yourself, because anyone using them uses your balance and your stored data.
• Demo accounts exist so you can try the product without signing up. They have a small balance, no email behind them and cannot be recovered after you sign out. They cannot hold a paid plan.
• You must be old enough to enter a binding contract where you live, and you may not use the service if we have previously closed your account for a breach of these terms.

3. Leads, plans and balances

• Everything is counted in leads: one delivered business row is one lead. There is no separate credit currency and leads have no cash value.
• You are charged only for rows delivered. A scan reserves an amount up front so two scans cannot spend the same balance, then settles to the rows actually written. Stop a scan early and the unused reservation returns to your balance immediately.
• Counting a search before running it is free and never deducts anything.
• Monthly allowances renew at the start of each period. Unused allowance rolls into the next period up to your plan's monthly allowance. Leads you bought as a one-time pack do not expire.

4. Payments

• Purchases are processed by Lemon Squeezy, which acts as the merchant of record: it charges you, collects and remits sales tax or VAT where it applies, and issues your receipts and invoices. Your card details are handled by Lemon Squeezy and never reach our servers. Lemon Squeezy's own buyer terms apply to the payment itself.
• Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from the billing page; the plan stays active until the end of the period already paid for, and is not refunded pro rata.
• One-time packs are charged once. They add the stated number of leads to your balance and Pro features for 30 days; buying another pack adds more leads and extends that period. Nothing is charged again unless you buy again.
• Prices are shown in US dollars; tax is added at checkout where it applies. We may change prices for future periods, and will tell you before a change affects a renewal.
• Refunds that are due under the repair guarantee below, or under the law that applies to you, are issued through Lemon Squeezy to the original payment method. If a payment fails, a subscription moves to past-due while Lemon Squeezy retries; if it cannot be collected, the account returns to the free plan and keeps whatever leads remain.

5. The repair guarantee

Map interfaces change without notice and extraction can break. Our parsing rules are served as configuration rather than built into the extension, so most breaks are fixed without a store update. If extraction breaks and is not working again within 24 hours, that month's subscription fee is refunded. The clock starts when our telemetry first records the break, not when you report it. The guarantee covers failures we can fix by configuration; it does not cover outages at Google or Bing, your own network, or a search that returns few results because few businesses match.

6. Fair use and the queue

Scans share server capacity. When it is busy, new scans wait in a queue and start automatically; Pro scans are served first. Nothing is charged for time spent waiting, and if a queued scan does not start, its reservation returns to your balance in full. We may limit the rate of requests, the number of scans running at once per account, or very large jobs, to keep the service fast for everyone.

7. Acceptable use

You agree not to:

• Use extracted data in a way that breaks the law that applies to you or to the people you contact, including data protection (such as the GDPR, the UK GDPR and Türkiye's KVKK), anti-spam rules (such as CAN-SPAM and the ePrivacy rules) and telemarketing or do-not-call rules.
• Send bulk unsolicited messages, or contact anyone who has asked not to be contacted.
• Use the service to harass, profile, track or target private individuals.
• Resell or give away access to the service itself, publish extracted data as a competing bulk directory or dataset, or share access beyond your seat count.
• Bypass rate limits, abuse protections, the queue or the lead accounting, probe or attack the service, or drive it with automated clients other than the API and extension we provide.

We may suspend an account that does any of these. We will tell you why, and give you the chance to respond unless the breach is serious or ongoing.

8. The data you extract

Business information published on map services is not ours and we claim no rights in it. The rows you extract are yours to use, and so is the responsibility for how you use them. When you email, call or otherwise process that data, you are the data controller for that processing: you decide why and how, and you need your own lawful basis, such as legitimate interest in business-to-business outreach where the law allows it. See the privacy policy for how we handle data about you.

9. API keys and integrations

API keys act for your account and draw from your balance. Keep them secret and revoke any key you think has leaked; you are responsible for usage made with your keys until you revoke them. Third-party tools you connect, such as spreadsheets or CRMs, are governed by their own terms.

10. Third-party services

The service relies on others: map providers, Google for sign-in, Lemon Squeezy for payments and our hosting providers. We are not responsible for their availability or for changes they make, though we will do what we reasonably can to keep MapScraper working when they change.

11. Our intellectual property

The software, the website, the extension and the MapScraper name belong to us. These terms give you a personal, non-exclusive, non-transferable right to use them while your account is in good standing. Do not copy, decompile or rebuild them except where the law allows.

12. Availability, warranties and liability

We work to keep the service available and correct, but we provide it as is and as available, without warranties beyond the guarantee above and those the law requires. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits or lost data, and our total liability in any 12-month period is limited to the amount you paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

You agree to cover our reasonable costs if a claim is brought against us because of how you used the data you extracted in breach of these terms or the law.

13. Ending the agreement

You can stop using the service at any time and ask us to delete your account by writing to the address below; deletion removes your profile, scans and stored leads. Cancel any subscription from the billing page first so it does not renew. We may close an account for a serious or repeated breach of these terms, with notice unless that is impractical. Sections 8, 12 and 14 survive the end of the agreement.

14. Changes and governing law

We will announce material changes on this page and ask account holders to accept them before they apply; the version you accepted is recorded on your account. These terms are governed by the laws of the Republic of Türkiye, and the courts of Istanbul have jurisdiction, without removing any protection the consumer law of your own country gives you.

15. Contact

Questions about these terms, your account or your data: privacy@mapscraper.io. Payment and receipt questions can also go to Lemon Squeezy through the link on your receipt.

Terms version 2026-10-21.